FAQ


How To BIDAY

 

The water comes straight from your tap, clean and fresh.

 

 

Simply pat dry with toilet paper.

 

 

The water is the temperature of your tap, which should feel cool and refreshing. If you are concerned about temperature, try The Waterjay, which has built-in temperature adjustment.

 

 

The warm water hose connects to your bathroom sink's hot water connection. Therefore, The Waterjay works best when your toilet is within 9 feet of the sink.

 

 

Nope! BIDAY is 100% environmentally friendly and doesn’t use any electricity.

 

 

Both Old Faythful and The Waterjay contain a self-cleaning nozzle feature. When turned on, the nozzle will wash itself to remove any leftover residue. This ensures every spray comes at you fresh and clean!

 

 

The nozzle may simply need a little room to do its thing. Make sure that there is sufficient space between the nozzle and the rim of the bowl. Once there is some space, the nozzle should be able to swing up and back no problem.

 

 

It sounds like you might have lost your nozzle cap. Please contact us for a replacement part.

 

 

Installation

 

When assessing whether your toilet is compatible with BIDAY, there are a few things to keep in mind. For standard, two-piece elongated and round toilet models, your BIDAY should fit right in. However, it will fit some one-piece toilets as long as there is enough space beneath the toilet seat in front of the tank (about 12.5” from the centerline of your toilet). Also be sure there is easy access to the water supply hose behind the toilet, so you can run the water hose (included in the box) to BIDAY.

 

 

Absolutely! Removal and attachment is simple and can be done in under 10 mins. You can easily reinstall it wherever you settle next.

 

 

Use the adapter provided in the box to connect BIDAY to the water supply that fills your toilet tank. The included hose will connect the adapter to BIDAY. Simple as that!

 

 

Watch our installation guide video above or check our "How It Works" page.

 

 

You only need 12.5" from the centerline of your toilet in order for BIDAY to fit into any tight space.

 

 

Health & Hygiene

 

Absolutely! The Angle Adjuster allows you to control which area to wash. It’s great for refreshing yourself during your monthly visit from Aunt Flow, or before and after sex. BIDAY is the most effective way to remove fecal matter without spreading it into unwanted areas.

 

 

Yes! BIDAY removes all fecal matter with a precise, concentrated stream, and avoids chemicals and residue from using toilet paper. It also prevents irritation from excessive wiping and the hard-to-get-rid-of dirty feeling.

 

 

Toilet paper leaves behind residue that can cause UTIs, yeast infections, rashes, and hemorrhoids. Moreover, the toilet paper industry causes astronomical harm to the environment. On average, one toilet paper requires 37 gallons of water to produce. That’s 135 trillion gallons of water a year in the U.S. alone! A BIDAY uses about ⅛ the amount to clean and flush, significantly reducing your carbon footprint by not supporting the destruction of trees and clean water.

 

 

Not at all! Wet wipes may be convenient and accessible, but chronic use of wet wipes leads to significant skin breakdown and increased sensitivity, irritation, cracking and fissures. This can provoke an occurrence of anal condyloma (aka anal warts) in HPV positive individuals. Additionally, wipes can cause a series of plumbing problems and are harmful to the environment.

 

 

Shipping & Returns

 

All of our products come with a One Year Warranty if registered within 30 days of purchase.

 

 

Of course! However, there is an additional shipping fee to send your BIDAY outside of the U.S. Simply add your shipping address to the cart and it will calculate your shipping charge automatically.

 

 

We will process domestic U.S. returns on undamaged BIDAYs within 60 days of purchase. We offer a one-way freight policy, wherein customers who pay freight for their order are eligible for a return label. Customers who received free shipping are responsible for shipping costs on any returns or replacements. Our BIDAYs come with a 12-month guarantee on equipment and parts. We will promptly replace any defective parts, free of charge, within the specified warranty period. Contact us to request a replacement part or BIDAY.